Buying guide

Using FSA or HSA money for a frame

We sell frames, not prescription lenses. Benefit money follows the prescription, so the order you place with us is only part of the expense. Here is how that works, and when.

What qualifies, and what doesn't

The IRS never writes about frames on their own. What it allows is the cost of eyeglasses needed for medical reasons. There is no separate entry for frames anywhere in its guidance, and no ruling that splits the frame from the lens.

So the qualifying expense is generally the finished pair of prescription glasses: frame and lenses, once an optician has made them into one thing. A frame with demo lenses in it, or with none, corrects nothing yet. On its own it reads as an ordinary personal item, and the rules exclude those unless they are used to treat a condition.

The retailers who take this money say it the same way. One of the larger ones puts it in a sentence: frames are eligible as long as they come with prescription lenses, and non-prescription items are not. Ours arrive without them.

Pay with an ordinary card, then claim

This is the route we'd point you to, and it's the simple one.

  1. Buy the frame with your usual debit or credit card.
  2. Take it to an optician and have your prescription lenses fitted. Keep that invoice, and keep your prescription.
  3. If you have an FSA, send your plan administrator both receipts together, as one claim for one pair of prescription glasses. With an HSA there is no claim to file: keep both receipts and your prescription with your tax records.

An FSA claim has to be backed by paperwork from someone other than you, describing the product, the date and the amount. Your optician's invoice carries all three for the lenses. For the frame, ask us for an itemised receipt on the practice's paper: it names the frame, the date and the amount, and carries the supply code an administrator expects against a frame. Shopify's own order confirmation covers the first and the last of those, and sometimes not the date.

An HSA is the easier of the two here. There is no deadline on reimbursing yourself, as long as the expense came after the account was opened. You can pay us today and settle up with your own account whenever suits you.

If your card goes through anyway

Whether a benefits card goes through anywhere depends on how that business is set up to take it. A pharmacy checks your basket item by item against a list of approved products. A shop like ours does not, so nothing at our checkout looks at what you are buying, and we cannot tell you in advance how a particular card will behave. We do not invite benefits cards at our checkout.

What we can tell you is that a card going through is not approval. Outside a handful of narrow cases, a charge that matches a plan copayment or repeats an expense already approved, an FSA charge is conditional until someone reads the receipt. If the receipt shows a frame and no lenses, the plan can call it an improper payment: the card is switched off until you repay, the money can be taken from your pay, and anything left over is reported as wages on your W-2.

An HSA card asks for nothing at the time, which makes the risk quieter, not smaller. If the expense turns out not to qualify, it is income tax plus, in most cases, a further 20%.

The order things happen in

Two dates matter, and they are not the same date.

Try the frame on before anything is cut. You have 7 days from delivery to ask for a return. A frame that has had lenses fitted, or been adjusted, can't be returned at all, and discounted frames are final sale. Check the fit the day it arrives.

For an FSA, the expense is dated to the fitting, not to the order. The rule is that care is incurred when it is provided, not when you are billed or when you pay. A frame bought in December whose lenses go in during January is a January expense — buying before 31 December does not spend that year's balance. If you are working to a plan-year deadline, book the lens appointment first and order the frame around it. Some plans allow a grace period of up to two and a half months; yours may not.

Sunglasses

Our sunglasses arrive ready to wear, with their own tinted lenses. Those lenses carry no prescription, so they correct nothing, and a pair bought for ordinary wear is usually treated as a personal purchase rather than a medical one. The IRS does not mention sunglasses anywhere. What it says is that an item ordinarily used for personal purposes counts only where it is used primarily to prevent or alleviate a physical or mental disability or illness. There are people that reaches, light sensitivity after eye surgery among them, and a plan that allows it will want a letter from the doctor treating you, setting out the condition and why tinted lenses are needed. That is a conversation with your doctor and your administrator, not with us, and we do not write those letters. If you are buying a pair of sunglasses because you like them, assume the cost is yours.

Prescription sunglasses are treated differently. The route is the same as eyeglasses: buy the frame, have an optician replace the sun lenses with prescription tinted ones, then claim the finished pair with both receipts. Worth asking us first — a strongly curved front limits which prescriptions will work in it, and it's better to know before the frame is on its way to you.

Why we charge sales tax on a frame

Virginia draws the same line we've drawn above, in its own rules, for its own reasons.

The state exempts eyeglasses ground on prescription, along with the frames that are an integral part of them. It taxes bare frames, non-prescription sunglasses and cases. So on an order that carries Virginia tax, we charge it on the frame — because at the moment we sell it, it is not yet prescription eyewear.

That is worth saying plainly, because it's the same reasoning arriving from a different direction. If we told you the frame was already a medical purchase while our own receipt taxed it as an ordinary one, one of the two would be wrong. Here they agree.

We're opticians, not tax advisers. Nothing here is tax advice, and we can't tell you whether a claim will be approved. Your plan administrator decides, and plan rules differ from one employer to the next — a plan is allowed to be stricter than the law. If you're unsure, ask them before you order.

Will my FSA or HSA card work at your checkout?

We can't promise either way, and we don't invite you to try. Nothing at our checkout checks what is in your basket against a list of approved medical products, the way a pharmacy till does. Even where it does go through, that isn't approval — the claim is still reviewed against the receipt afterwards. Pay with an ordinary card and claim once your lenses are fitted.

What does my receipt from you show?

Two documents, and they do different jobs. Shopify sends an order confirmation automatically: it names the frame and the amount you paid. Ask us and we will also issue an itemised receipt on the practice's paper, which describes what you bought with the supply code a plan administrator expects to see against a frame. Neither one says "prescription eyeglasses", because that is not what we sold you. The lens invoice supplies the lens work and your prescription supplies the medical reason.

Can you put the codes on it so I can submit it?

No, and you should not want us to. A receipt that describes something we did not sell is the thing most likely to get a claim unwound months later, at your expense rather than ours. What we can do is itemise it properly: the frame, described as a frame, with the supply code that matches it. What we will not put on a receipt for a posted order is a code for fitting or dispensing, because no fitting happened when a frame went into a box. When we glaze the frame in the shop, that visit has its own paperwork and its own codes.

Can you write a letter of medical necessity?

No, we do not issue them, and for ordinary prescription glasses you should not need one. What a plan asks for is the prescription, the lens invoice and our frame receipt. If your administrator wants a note explaining why the glasses are needed, it has to come from the optometrist who wrote the prescription, not from the shop that sold the frame.

Can I use my account for my husband's frame, or my daughter's?

Yes, within the usual limits. Both kinds of account cover the account holder, their spouse and their dependents, so a frame bought for your family is claimed the same way as one bought for yourself: our frame receipt and the optician's lens invoice, once the lenses are in. Administrators usually want to see whose glasses they are, so ask the optician to put the wearer's name on the lens invoice. As always, your plan decides.

I want to use this year's FSA money before it expires. Does ordering a frame now count?

Only if the lenses go in before your plan year ends, or before the end of a grace period if your plan has one. For an FSA the expense is dated to the day the care is given, not the day you pay us. So plan the fitting date first and order the frame around it, allowing time for delivery and for you to try it on.

My plan turned the claim down. What now?

Ask the administrator what was missing before you assume the answer was no. Most refusals are paperwork rather than principle: the frame receipt sent on its own, the lens invoice or the prescription missing, or the claim filed before the lenses went in. Those can usually be resubmitted. If it turns out to be a rule in your particular plan, that decision is theirs and we cannot appeal it for you. Either way the frame cannot come back once lenses have been fitted, and the 7-day return window will normally have closed before a claim is decided, so please treat the purchase and the claim as two separate things.

Where do I get the lenses fitted?

In one of our shops. Online we sell frames only, so nothing is glazed before it is posted. Bring the frame into Arlington or Dumfries and we will fit your prescription lenses to it. Ring ahead so we can book the time and tell you the cost, and bring an up-to-date prescription; exams are done by the Eye Rx practice at the same addresses. If you are nowhere near us, any optician can fit lenses into a frame you bring them. Whoever does the lens work issues the lens invoice, and that is the document your claim needs alongside the receipt for the frame.

All fit guides, one for every brand we stock